Chinese 
English Project Overview
In 2024, the Shangri-La Hotel Jakarta launched a sustainability initiative aimed at reducing the use of single-use plastic bottles and providing guests with a more eco-friendly, high-quality drinking water solution.
As a globally renowned luxury hotel brand, Shangri-La has long been committed to environmental protection and sustainability. After evaluating multiple equipment suppliers, the hotel management team ultimately chose to partner with TINGS to jointly build a comprehensive glass-bottled drinking water production system.
This project represents not merely a procurement of equipment, but an upgrade in environmental philosophy and brand values.
Why Shangri-La Chose Glass Bottles
In recent years, an increasing number of high-end hotels have begun phasing out single-use PET plastic bottles.
Reasons include:
Environmental Responsibility
Reusable glass bottles significantly reduce plastic waste and ocean pollution.
Premium Guest Experience
Glass bottles provide a more luxurious and premium drinking experience compared with disposable plastic bottles.
Sustainability Goals
Many international hotel groups have committed to reducing single-use plastics as part of their ESG and sustainability programs.
For Shangri-La Jakarta, glass bottled water became an important step toward achieving these goals.
Project Requirements
Shangri-La Jakarta required a production solution that could:
- Produce premium bottled drinking water on-site
- Use reusable glass bottles
- Ensure food-grade hygiene standards
- Maintain consistent filling accuracy
- Support daily hotel consumption demand
- Minimize environmental impact
The system also needed to be simple enough for hotel staff to operate efficiently.
Operator Training and Commissioning
A successful project is not only about equipment delivery.
To ensure smooth operation, the TINGS engineering team provided comprehensive operator training for Shangri-La staff.
The training covered:
- Daily machine operation
- Maintenance procedures
- Cleaning and sanitation
- Quality control standards
- Troubleshooting methods
The video below shows Shangri-La operators learning and running the production line under the guidance of TINGS engineers.
| Item | Result |
| Hotel Brand | Shangri-La Jakarta |
| Project Year | 2024 |
| Bottle Type | Reusable Glass Bottle |
| Industry | Hospitality |
| Solution Type | Turnkey Glass Bottled Water Line |
| Goal | Plastic Reduction & Sustainability |
The project successfully enabled Shangri-La Jakarta to produce high-quality drinking water using reusable glass bottles, reducing dependence on single-use plastic packaging while enhancing the hotel’s environmental image.
Supporting Sustainable Hospitality
Today, sustainability is becoming an essential part of the hospitality industry.
Luxury hotels are no longer judged solely by comfort and service quality. Guests increasingly expect brands to demonstrate environmental responsibility.
By investing in an in-house glass bottled water production system, Shangri-La Jakarta transformed a daily necessity into a sustainability initiative.
Every reusable bottle represents one less disposable plastic bottle entering the waste stream.
This project demonstrates how technology and environmental responsibility can work together to create a better guest experience.
Why Global Hotels Choose TINGS
- 20 Years Experience
- Customized Solutions
- Turnkey Projects
- CNC Manufacturing
- Installation Support
- Operator Training
- After-Sales Service