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Over 10 Years with TINGS: Alphoncine Water in Gabon
In 2015, we first connected with Serge from ETS MARIE ALPHONCINE in Gabon. One year later, we began working together.
More than 10 years on, Serge returned to our factory to inspect the fifth production line in our business relationship.
What started with a connection through social media has developed into years of cooperation, equipment upgrades and shared experience.
Project Overview
Country
Gabon
Customer
ETS MARIE ALPHONCINE
Brand
Alphoncine Water
Business
Mineral Water and Juice
First Contact
2015
Cooperation Started
2016
Cooperation
Over 10 Years
Latest Milestone
Fifth Production Line Inspection
Key Experience
Water Treatment, Filling and Production Upgrades
From Social Media to a Long-Term Partnership
When we asked Serge how he first found TINGS, his answer was simple: through social media.
His company needed equipment for water treatment and bottled mineral water production in different bottle formats. Over the years, our cooperation expanded as the business developed.
This is a good reminder that online enquiries can become long-term business relationships when the supplier continues to support the customer after the first order.
Understanding Local Production Challenges
One of the most meaningful parts of the interview was Serge’s explanation of why he stayed with TINGS.
He said:
“You understand our difficulties. You evolve with our problems and challenges.”
He also highlighted our willingness to adapt equipment to local production conditions and make requested modifications promptly.
For us, this is an important part of supplying a production line. The equipment must suit the customer’s actual operating environment, not just the specifications on a quotation.
Growing with the Customer
Serge described how his business progressed from semi-manual production to semi-automatic and fully automatic lines.
He also said he would recommend TINGS to other buyers.
We value this feedback because it comes from a customer who has worked with us over many years and experienced different stages of equipment development.
We appreciate Serge and ETS MARIE ALPHONCINE for their continued trust, and we look forward to further cooperation.
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